Privacy Policy

INTRODUCTION

AminoNative ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you register, make a purchase, subscribe to our newsletter, or contact us. This includes:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors; we do not store complete card numbers)
• Professional affiliation and institution name
• Order history and account preferences

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including IP address, browser type, operating system, access times, pages viewed, and referring website address.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, account, and inquiries
• Verify researcher qualifications and institutional affiliations
• Maintain our internal compliance and blacklist databases
• Send newsletters and product updates (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and enforce our Terms of Service

INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors for secure transaction processing
• Shipping carriers for order delivery
• Service providers who assist in operating our website and business
• Law enforcement or government agencies when required by law or to protect our rights

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are maintained in accordance with applicable tax and business record retention requirements.

YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications
• Object to processing of your personal information

To exercise these rights, contact us at support@aminonative.com.

COOKIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and maintain shopping cart functionality. You can control cookie settings through your browser preferences.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the website after such changes constitutes acceptance of the updated policy.

CONTACT US

If you have questions about this Privacy Policy, please contact us at support@aminonative.com.